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We will try to provide you with all the information you need about ordering and receiving the right product for you. If we don't answer your questions below please contact us- info@themyracollection.com
 

PRODUCT KNOWLEDGE 

The collection is a sister label to MyraSwim it is made to fit and feel like a second skin when worn. For ultimate comfort and durability all year round, day to night. Myra Collection fabrics are high quality Nylon spandex and with a seamless finish are made to stretch and mould to any body type. You will find our sizes are super strechy to fit all curves with out giving you that dug into skin look. 

I made this collection to give confidence to girls with curves and shape. All my pieces are fully lined and give a firm feel when worn to high light the areas most women try to hide. I hope this range give confidence to all women who wear it!

 

 SIZING

-Our sizes run in two standard sizes. Small & Medium.
All pieces are standard sizing unless advised on the item description.
Please read the item description of the product before purchasing to make sure you are buying the correct size.

Small is based on a standard XS-S size 
Medium is based on a standard M-L size

-Seamless finishes give a super strechy feel and can stretch out to 1 size bigger (returning back to normal size when taken off)  which allows us to have a smaller size run.

-Our sizes are based on average sizing so be sure to check our size chart or email us if you are unsure of your sizing before placing an order.

 

SHIPPING 

Delivery time (approx)
-AUSTRALIA WIDE EXPRESS 1-3 business days  (Tracking number provided)
-AUSTRALIA WIDE REGULAR PARCLE POST 2-10 business days  (Tracking number provided)

-WORLDWIDE (any countries other than Australia)
WE DO NOT SHIP TO PO BOX ADDRESS'S
Full Tracking worldwide.
-DHL Express service WORLDWIDE 3-4 Business days. 

Please note we are not liable for customs clearance fees in your country and holding times of packages by customs in your country. 
If you choose to reject/refuse delivery due to customs fees there will be a $20 return fee deducted from your refund to cover return shipping due to your 
refusal.

-Please allow 24 hours for processing orders and to recieve tracking number/Confirmation of order shipment.
-Shipments are made the next business day after purchase is made.

 We are not liable for wrong information given to us when shipping information is ask in check out point. If you do not provide the right shipping address we are not required to refund. Please make sure all your shipping information is correct before finalising order. 

 

RETURNS/EXCHANGES

All orders are provided with a MYRA COLLECTION return form.

    • Items must be returned within 5 days of receiving to action a refund, exchange or store credit/gift card.
    • Items marked "Sale" or discounted with a promo code are not eligible for Refund, Exchange or Store Credit. No Exceptions.
    • Full priced items are only eligible for refunds.
    • All refunds are given of the full price value of the item minus the shipping cost of the order.
    • Unworn items must be returned in original packaging- Myra Collection tags, and garment bag. We can legally refuse to refund your items if the tags have been removed from the items.
    • Customer is responsible to send back the garments to the address provided with the returns form filled out in FULL with order number.
    • We do not reimburse for return/exchange shipping.
    • Customers wishing to exchange items within Australia must provide a prepaid 500g regular or express postage bag with their returned items and returns form.
    • International exchanges will be given store credits for the price of the garment minus the shipping to repurchase to cover international shipping costs.
    • Returns & exchanges are processed within 2 business days after item is received and checked.
    • A confirmation email will be sent when your item is refunded or exchanged and returned.
    • Please note we are not liable for customs clearance fees in your country and holding times of packages by customs in your country. 
      If you choose to reject/refuse delivery due to customs fees there will be a $20 return fee deducted from your refund to cover return shipping due to your 
      refusal.

Return Address-
Myra Collection
PO BOX 492
Currumbin 4223 QLD 
AUSTRALIA

 

CARE INFO

Caring for your collection is important. Make sure you follow the simple steps to keeping your pieces clean and in great condition.

-Do not iron or leave in sun.
- Hand wash is cold soapy water and rinse in cold water.
- Lay flat out of direct sunlight to dry.
-Do not dry clean or wash in warm or hot water.
-Store in a dry place where air flows frequently to avoid moisture from building in garments.
-Do not leave in direct sunlight- this may cause colour to fade and damage material.
-Items with Zips we advise to rise well and not to leave item with salt water or sand in/on it.
-Wear with confidence we made these pieces with love for you to enjoy!

 

SOCIAL MEDIA & COLLABORATIONS 

Myra Collection values all our customers and followers on social media. Due to the high volume of emails and messages we get every day regarding 'Promotions', 'Collaborations', 'Modeling Applications' etc. We can not always reply to all emails.
If we are interested in the email you send to us we will reply asap.
We are always open minded to linking up with models, photographers and companies who we believe share a similar style and out look as our product.
Our company does not look for 'promotors' on Instagram asking for 'free product' to post photos of. Nor do we look to do 'paid' promotions on Instagram.

All emails are accepted at info@themyracollection.com

 

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